Last updated: April 2026
We're a small team and we read every message. If something isn't working, you have a question, or you want to give us feedback, the fastest way to reach us is by email.
Email founder@buckit-app.com. We aim to respond within 1-2 business days. If your message is about a safety issue, please include the word “urgent” in the subject line and we will prioritize it.
I forgot my password. On the Sign In screen, tap “Forgot password?” and enter your email. You'll receive a reset link from Supabase. If the email doesn't arrive within a few minutes, check your spam folder.
I'm not getting push notifications. Make sure notifications are enabled for Buckit in your device's Settings → Notifications → Buckit. You can also fine-tune which types of notifications you receive (friend requests, tags, likes, etc.) in the app under Profile → Edit Profile → Notifications.
How do I block a user? Tap their profile, open the menu (⋯) in the top right, and choose Block User. Their content will be hidden from you and they won't be able to see yours. You can unblock anyone later under Profile → Edit Profile → Blocked Users.
How do I report a review or profile? Open the menu on any review (⋯) and choose Report. Pick a reason, optionally add a note, and submit. Our team reviews every report.
How do I change my email or phone number? Profile → Edit Profile. Phone numbers are verified by SMS. Email changes are confirmed via a link sent to the new address.
The map looks empty in my area. Buckit launched with curated content in New York, Los Angeles, Miami, and Sydney plus 30 additional cities worldwide. Other regions will fill in as more users join. You can post the first review for any place in your city using the “Add Review” button.
You can permanently delete your account directly in the app: Profile → Edit Profile → Delete Account. This removes your profile, reviews, photos, saved places, friend connections, likes, notifications, and all associated data. The action cannot be undone.
If you can't access the app for any reason and need help deleting your account, email founder@buckit-app.com from the address associated with your account and we will delete it for you.
If you see harassment, hate speech, threats, or any content that violates our community standards, please use the in-app Report feature on the offending review or profile, or block the user directly. For urgent safety concerns, email us with “urgent” in the subject line.
Read our Privacy Policy and Terms of Service.